All you ever need
for your project, and
automated
CRM Informations, Meetings, News, Surveys,
Requests, Complaints and Documents
One Interface For Both Organizations
Unite both organizations into one single platform to collaborate on the strategic objectives.
Develop and execute the objectives plan across departments, business units, silos, and organizations.
Centralize the use of existing digital tools currently used for partner relationships.
Sales Organization
Create and deliver value that really matters to your accounts
Vockam Ecosystem
Further improve the customer lifetime value of your strategic relationships
Key Account Organization
Integrate both organization by better shared goals, and communicate value
What about us
How do we help sales companies in
their mission to become more
customer-centric?
We are opening a new chapter in customer-centricity by integrating your key account customer in a shared cloud ecosystem. The platform has been designed based on how the customer wants to be managed by the supplier. This leads to transparent communication, higher levels of trust, reduced risk, and more durable partnerships. Our value promise comprises the following:
-
Truly facilitate the relationship between both organizations,
not only sales and purchasing -
Prepare a silver platter for an easy and clear handover of
accounts for the seller and the buyer side -
Measure satisfaction, needs, and goals in granular detail as
the basis for a shared account plan -
Prepare communication and processes for good
and less good days - Deploy a customer-focused strategy, not a sales method
Trusted by leading enterprises
Saas Web application
How much of the relationship has walked out of the door?
Seamlessly connect your existing data and knowledge, and the one of your buyers to the Vockam ecosystem,
and co-develop your seller-buyer partnerships. Go beyond sales enablement, and start with your strategic
partnership enablement.
Enable both organizations
Both companies in the partnership contribute to a real-time overview on what the partnership is build, as well as a transparent communication over different silos.
In essence, you will eliminate all your pain points of managing a key account relationship related to communication, evaluation, document control, meetings and their follow-up, complaints, requests, responsibilities, buyer personas, sharing news, organizational charts, tasks, and much more.
We know this is a lot to handle for both parties, and that is why we can help you in reaching the next step in modern key account management. All of this is plug-and-play, and will show your engagement and the value that you are creating for your key accounts.
- Have rich comments added to the system
-
Close the loop after resolving the issue or when
reaching the set goal
Facilitate communication and evaluation, and go beyond a Net Promotor Score.
Receiving a score on ten from one individual at the buyer’s company is easy, but what does it tell us when we are dealing with key account customers? What does it mean for the customer if there is no follow-up until the next quarterly/bi-annual evaluation? Modern key account evaluation is about:
- Receiving detailed feedback from the most important stakeholders from the buyer company (data collection)
- Seeing the overview of the relationship in a performance matrix (evaluation)
- Dividing tasks in a shared action-Kanban with both teams (action)
- Closing the loop, and work on the next steps of the perpetual relationship (repeat)
Strategic analyses on your
customer relationship
Get an in-depth and automated overview of the competitors that are on the chase for your key account customers. This features a strategic toolbox for your internal organization to prioritize your actions even better. You will find out who of your competitors or alternative solution providers is on your heels, and how you can strengthen your unique value proposition for each of your strategic customers.
Customer Intimacy Option
Quarterly phone call interviews with the members of the buying firm and follow-up.
- Avoid missing responses by having a researcher help your customer to go through their specific survey questions.
- Have rich comments added to the system
- Close the loop after resolving the issue or when reaching the set goal
Blog
Daily Updates
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Take your business to a new level with our Intelligent Software
A System Trusted By Several Companies
