How to improve your customer focus?
1. Collect customer feedback
2. Choose initiatives that create value
3. Execute these projects as promised
4. Repeat, and see customer success
One Interface For Both Organizations
Unite both organizations into one single platform to collaborate on the strategic objectives.
Develop and execute the objectives plan across departments, business units, silos, and organizations.
Centralize the use of existing digital tools currently used for partner relationships.
Sales Organization
Create and deliver value that really matters to your accounts
Vockam Ecosystem
Further improve the customer lifetime value of your strategic relationships
Key Account Organization
Integrate both organization by better shared goals, and communicate value
What about us
How do we help sales companies in
their mission to become more
customer-centric?
Improve your customer-centricity by integrating your customer in your evaluations and processes. Focus on how the customer wants to be managed by the supplier. This leads to transparent communication, higher levels of trust, reduced risk, and more durable partnerships.
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Measure satisfaction, needs, and goals in granular detail as
the basis for a shared account plan - Prepare communication and processes
- Deploy a customer-focused strategy, not a sales method
Trusted by leading enterprises
Saas Web application
How much of the relationship has walked out of the door?
Connect your existing data and knowledge and the one of your buyers to the Vockam Technology Solutions,
and grow your seller-buyer partnerships. Go beyond sales enablement.
Facilitate communication and evaluation, and go beyond a Net Promotor Score.
Managing customer relationships are about:
- Receiving detailed feedback from the most important stakeholders from the buyer company (data collection: EvaluationsHub)
- Seeing the overview of the relationship in a performance matrix (EvaluationsHub)
- Dividing tasks in a shared action-Kanban with both teams (action: Initiatives)
- Closing the loop, and work on the next steps of the perpetual relationship (repeat)
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Our software products might be just what you need to improve your customer satisfaction levels.
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