Privacy Policy

Welcome to Vockam®!

Vockam is owned and operated by Vockam SAS.

Vockam values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it in our databases and, if necessary, with whom we share it.

By visiting the website, purchasing packages or subscriptions and accessing services, you are accepting the practices described in this Privacy Policy. Your use of the platform and purchase of packages are also subject to our Terms and Conditions. In this privacy policy, "we", "us", "our" and "Vockam" refers to Vockam and "you" and “your" refers to you, the user of Vockam.

This Privacy Policy may change from time to time. Your continued use of the platform after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This Privacy Policy has been developed and is maintained in accordance with all applicable federal and international laws and regulations and specifically with the GDPR (General Data Protection Regulation - European regulation).

1. General Information

The personal data of the users that are collected and processed through:

Will be under responsibility and in charge of:

(Hereinafter referred to as “Vockam”).

2. Types of Information Gathered

The information we collect from our users and customers helps us to provide our services efficiently and to personalize and continually improve the user experience on the platform. These are the types of information we collect:

Information You Give Us. You provide information when you provide, search, read, listen and view content on the platform, register as a user, purchase packages, use the platform and services and/or communicate with us through our contact information or through our contact forms. As a result of those actions, you might supply us with the following information:

  • First and last name

  • Email address

  • Phone number

  • Company information

  • User content

  • IP address

  • Any additional information relating to you that you provide to us directly through our platform or indirectly through our platform or online presence such as ‘cookies’.

Vockam will not collect any personally identifiable information about you unless you provide it.

Information Collected Automatically: By accessing and using the website you automatically provide us with the following information:

  • The device and usage information you use to access the website

  • Your IP address

  • Browser and device characteristics

  • Operating system

  • Referring URLs

  • Your location

  • What parts of the website you use and how often If you access the website through a mobile phone, we will collect the following information:

  • Mobile device ID

  • Model and manufacturer

  • Operating system

  • Version information

  • IP address

Payment information: Your credit/debit card information or payment information will be processed by Stripe (payment platform available on the website), which will treat and safeguard your data with total security and with the exclusive purpose of processing the purchase of the packages. Vockam reserves the right to contract any payment platform available in the market, which treats your data for the exclusive purpose of processing the purchase of the packages.

See the privacy policy of Stripe here:

GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). Zoho Analytics, Zoho Campaigns, and Zoho Sales IQ. We use Zoho Analytics and Zoho SalesIQ provided by Zoho Corporation, India (“Zoho”). These tool and technologies collect and analyze certain types of information, including IP addresses, device, and software identifiers, referring and exit URLs, feature use metrics and statistics, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the platform and improve our service.

Please consult Google's privacy policy here:

The information generated by Zoho products (including your IP address) may be transmitted to and stored by Zoho on servers in the European Union. We use the Zoho collection of data to enhance the platform and improve our service.

Please consult Zoho’s privacy policy here:

Social Media: On our platform you will find links and functions linked to different social media, in which you can share your information.

It is advisable to consult the privacy policy and data protection of each social media used on our platform.

3. How long we keep your data

Personal data provided by users and customers through the platform and services will be retained for the time necessary for the provision of the services or until the user decides to close the user's account or Vockam decides to close the user's account. Vockam may be allowed to retain personal data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn. Furthermore, Vockam may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

4. How we use your Information.

In general, we use the information we collect primarily to provide, maintain, protect, and improve our current platform and services. We use personal information collected through our site as described below and described elsewhere in this Policy to:

  • Identify you as a user in our system.

  • User registration.

  • Provide the platform and services.

  • Provide the packages.

  • Process payments.

  • Understand and enhance your experience using our services.

  • Respond to your comments or questions through our support team.

  • Send emails on behalf of our users.

  • Send you related information, including confirmations, technical notices, updates, security alerts and support and administrative messages.

  • Communicate with you about upcoming events and news about content and services offered by Vockam and our selected partners.

  • Marketing purposes of Vockam.

  • Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.

  • Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

5. How do you get my consent?

By registering as a user, using the services and the platform, purchasing packages, communicating with us through the contact forms or our contact information, accepting the use of cookies by our platform and providing us with personal information to communicate with you, you agree to the use of cookies, you consent to our collection, storage and use of your information on the terms contained in this privacy policy. You consent to the use of cookies on our platform when you give your acceptance through the pop-up window shown on the home page when you enter the platform. You may withdraw your consent by sending us your request via the contact information or the contact page.

6. How we share Information

The personal information of our customers and users is an important and fundamental part of our business. Under no circumstances will we sell or share information with third parties that has not been previously authorized by the user, customer or owner of the personal data. We share user and customer information only and exclusively as described below.

Third-Party Service Providers. We use the services of third parties to perform certain functions on the platform. For example, process payments (Stripe), create the platform and host the website, send email, analyze data (Google Analytics), contacting potential customers through LinkedIn (Waalaxy), automatic demos (), customer service (Zoho Desk and Zoho Sales IQ) show advertising within the website, provide marketing services, and provide search results.

These third-party services and tools may have access to personal information needed to perform their functions but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy.

Emails on behalf of users: By registering and using the platform, users may send emails to third parties through our platform. The user is responsible for the content of the e-mails and is responsible for the data collected through the use of our platform when sending e-mails to third parties. Data collected through e-mails sent on behalf of users will be collected and stored in accordance with our privacy policy and the privacy policy of each user.

Share links: Users can create a Share link with their entries included and share it with other people or users. Anyone who has access to the link can access the tool with the entries of the user who shared and generated the link. The shared link data is stored in the online database.

Business Transfers. In the event that Vockam creates, merges with, or is acquired by another entity, your information will most likely be transferred. Vockam will email you or place a prominent notice on our Platform before your information becomes subject to another privacy policy.

Protection of Vockam and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of Vockam, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Anonymous Information. Vockam uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the Platform. We may also use aggregated anonymous information to provide information about the Platform to potential business partners and other unaffiliated entities. This information is not personally identifiable.

Email Address. The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.

8. Protecting Your Information

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. If transactions are processed on the website, transaction information is transmitted to and from the website in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information. Vockam follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Vockam receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Vockam strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

9. Rights

Users who provide information through our website, as data subjects and data owners, have the right to access, rectify, download or delete their information, as well as to restrict and object to certain processing of their information. While some of these rights apply generally, others apply only in certain limited circumstances. We describe these rights below:

  • Access and portability: to access and know what information is stored in our servers, you can send us your request through our contact information.

  • Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information.

  • Right to be informed: Users of our website will be informed, upon request, about what data we collect, how it is used, how long it is retained and whether it is shared with third parties.

  • Object: When we process your information based on our legitimate interests as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have compelling legitimate reasons to continue processing it or where it is necessary for legal reasons.

  • Revoke consent: Where you have previously given your consent, such as to allow us to process and store your personal information, you have the right to revoke your consent to the processing and storage of your information at any time. For example, you may withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a legal basis for doing so or if your withdrawal of consent was limited to certain processing activities.

  • Complaint: If you wish to file a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users can exercise all these rights by contacting us through the contact information or the contact page.

  • Rights related to automated decision-making, including profiling: website users may request that we provide a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed.

Users or owners of the personal information they provide through the website and services may exercise these rights over their personal information at any time and without any limitation by sending us their request through our contact information.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe.

10. Children's online privacy protection

We are in compliance with the requirements of the GDPR (General Data Protection Regulation - European regulation) regarding the protection of the personal data of minors. We do not collect any information from anyone under 13 years of age. Our platform and services are all directed to people who are at least 13 years old or older. If you become aware that your child has provided us with personal information, please contact us. If we become aware that a child has provided us with personal information, we will take steps to delete that information, terminate that person's account, and restrict access to that person.

11. Editing and Deleting informtaion

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify, and delete your Information at any time, please contact us through the contact information. To opt-out of Vockam email, follow the instructions included in the email. Your request should be processed within 48 hours.

12. Third Parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information Vockam collects from you. If you disclose your information to others, whether other users or suppliers on Vockam, different rules may apply to their use or disclosure of the information you disclose to them. Vockam does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Vockam is not responsible for the privacy or security practices of other platforms on the Internet, even those linked to or from the Vockam site. Vockam encourages you to ask questions before you disclose your personal information to others.

13. Contact us

If you have questions or concerns about these Privacy Policy and the handling and security of your data, please contact us through our contact page or via the contact information below:

  • Bert Paesbrugghe, PhD

  • sales@vockam.com

  • 1, Boulevard du 8 Mai 1945 77260 La Ferté-sous-Jouarre, France